Privacy Policy
At Charlotte Victoria, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit or make a purchase from charlottevictoriaboutique.com, how we use that information, and the circumstances in which it may be shared.
By using our website, you acknowledge the practices described in this Privacy Policy. We may update this policy from time to time to reflect changes to our business, services, or applicable requirements. Any updates will be posted on this page.
Information We Collect
When you place an order or interact with our store, we may collect information that you provide directly to us. This may include your name, billing and shipping address, email address, telephone number, and payment information.
We use this information primarily to process and fulfill your orders, communicate with you regarding your purchase, provide customer support, and maintain our services.
If you choose to subscribe to our marketing communications, we may also use your email address to send you information about new products, promotions, special offers, and other updates from Charlotte Victoria. You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.
Information Collected Automatically
When you browse our website, certain information may be collected automatically. This can include your IP address, browser type, device information, operating system, referring website, and information about how you interact with our store.
This information helps us understand how visitors use our website, improve its functionality, and provide a better shopping experience.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and understand how our website is used.
Cookies may help us remember your preferences, process your shopping cart, analyze website traffic, and provide relevant content or advertising.
Some cookies may be placed by third-party services that help us operate and improve our website. You can adjust your browser settings to refuse or remove cookies, although doing so may affect certain features of our website.
How We Use Your Information
We may use the information we collect to:
- Process and deliver your orders
- Communicate with you about your orders or inquiries
- Provide customer service
- Improve our website, products, and services
- Prevent fraudulent or unauthorized transactions
- Send marketing communications when you have provided consent
- Comply with applicable legal and regulatory requirements
We only use your personal information for legitimate business purposes and as permitted by applicable law.
Sharing Your Information
We may share certain personal information with trusted service providers who assist us in operating our business. For example, information may be shared with payment processors, shipping and fulfillment providers, website and technology providers, analytics services, or customer support providers.
These parties receive only the information reasonably necessary to perform their services on our behalf.
We may also disclose information where required by law, legal process, or governmental authorities, or when necessary to protect our rights, customers, website, or business.
We do not sell your personal information to third parties.
Data Security
We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee absolute security of your information.
Third-Party Websites
Our website may contain links to third-party websites or services. If you follow a link to another website, that website will have its own privacy practices and policies.
We encourage you to review the privacy policy of any third-party website you visit, as Charlotte Victoria is not responsible for the privacy practices of external websites.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to request access to, correction of, or deletion of certain personal information, as well as the right to withdraw consent where applicable.
If you would like to make a privacy-related request, please contact us using the information below.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. When changes are made, the updated version will be published on this page along with the revised "Last updated" date.
We recommend checking this page periodically to stay informed about how we handle personal information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:
Charlotte Victoria
Email: info@charlottevictoriaboutique.com